Reviews
At Carson Motors Ltd, we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. But don't just take our word for it, see what some of our Auto Trader customers have to say about us.
You can also check out our reviews on Auto Trader and leave your own.
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Alec whitehead05/07/2024
Buying car
Would recommend buying a car from Carson Motors very helpful, Tony put at ease not pushing and being very helpful to two OAP's Alec
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Pauline Madden22/06/2024
Very polite very informative
kept in contact with me until my car which is fabulous arrived at my house the gentleman on the other end of the phone is a credit to your company
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Anonymous18/06/2024
Good service, honest guy. Fresh MOT on purchase.
Pleasant guy, an honest description of the car. Fresh MOT provided. Plenty of choices for cheaper cars.
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Anonymous04/05/2024
Awesome customer service.
Nothing was too much of a problem. Professionalism and courtesy.
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Liam Doherty28/02/2024
Very good and friendly experience and stress-free
Very good experience and great set up of garage
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Jake Giddins05/02/2024
Would use again
Good communication, easy purchase.
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Paul Hellon28/10/2023
Easy to deal with
Very easy to deal with, the car was exactly as described. Reasonably priced. The whole deal was done within 20mins. I would recommend 100%
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Gordon Ian27/01/2023
Very good, had been in contact and was given updates about the vehicle, a real pleasant guy to do business with, made the transaction very easy, a good price, the vehicle was ready to go clean inside and out.
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Claudiu Simionescu11/08/2022
Great service
Great service. I was buying a lovely small car for that company and he helped me to make The Best decision and showed me around the vehicle. He took great care and was not only very knowledgeable but polite and friendly as well. 10 out of 10 all around, will definitely recommend Carson Motors Ltd's service to others. I was surprised how easy it was, painless!
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Josh04/04/2022
Bought a little Alfa Romeo from Carson in Preston, nice little car and great service.
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Hanif Jamani26/02/2022
Great service and very considerate and very friendly
Yes, and I’ve told all my friends who looking for new or used cars to contact Carson Motors.
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David11/12/2021
Excellent friendly informative service
Would highly recommend it.Would highly recommend it. Lots of vehicles in very good condition.
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Judith Pearce Haydon14/10/2021
Great service, good communication, straightforward sale. Many thanks
This was a very easy straightforward experiment. Got myself a top car, good price, and excellent service. A great garage. Would definitely recommend it. Thanks again.
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Kenneth Heskin29/08/2021
Would highly recommend it.
Absolutely first-class service and very professional and honest.
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Anonymous06/08/2021
Friendly & professional.
Friendly & reliable service. Great car & at a good price. Would definitely recommend it.
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Wilf V10/06/2021
A better way to buy a car
I bought a car from Carsons a few years ago and now we are about to buy its replacement. The experience was great, an honest trader who was totally open about the vehicles on display, corrected a fault that there was on the car and ensured it had both an MOT and warranty. I don't usually enjoy the car-buying experience, however, it was different with Carson Motors.
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Tom M10/05/2021
It's The Way I Sell Them A Totally Different Carson
The first impression is good. Well received by sales host Tony for our needs. Then we browsed a small tidy warehouse full of clean pretty cars each with a previous life and story. Pleased that a third-party warranty was available at a small surcharge as these cars have a history and old bones like humans. Tony was pleasant and had good energy. No pressure whatsoever and he knows the business and his way around all the bits of a car while some people just admire the Horsepower and cosmetics. Well, that is how I describe my experience and I trust my instincts. As a writer and creative genius, I thrive by them x Tom
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Michael H19/08/2020
A pleasurable experience
Excellent customer service, the car I wanted was of course at the back of the showroom but was quickly moved out so I could take it for a test drive. Upon test driving the car I purchased & drove away in under two hours. It was a pleasure doing business and will recommend to friends and family.
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Hashem A13/08/2020
Fantastic
Absolutely fantastic customer service as well as honesty which is a rare attribute found in a car salesman. Very satisfied with the vehicle and would highly recommend Carson Motors to anyone and everyone
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Beverley P23/07/2020
Buying a car
A genuinely nice guy and very helpful And would recommend them to a friend
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Jason C24/06/2020
Excellent service
My name is mr carter I've just bought a Nissan Micra from Carson Motors the service was excellent I would definitely use them again a big big thank you j carter
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Alan S15/06/2020
Mercedes 180, all okay
very polite & helpful, car when it arrived was what it was purported to be. Many thanks.
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Craig M21/05/2020
Definitely Recommend!
Great to work with! Helpful with the details I needed to know and made the payment and vehicle ownership a nice and easy process.
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John T14/05/2020
Very nice to deal with
Great paid a deposit for the car and they kept hold of the vehicle even tho people rang up saying they had the full money and would come down right away
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Anthony F03/03/2020
Loads of well-looked-after cars
Grate guy helped me with all the paperwork, showed me the cars I was interested in, and getting the car out when I paid for it
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Stefan L15/01/2020
Pleasurable experience in Preston
Great service, easy transaction, and a pleasure to deal with
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Roger N26/11/2019
Unbelievable experience.
Unbelievable experience. Having bought from umpteen dealers in the past, I despaired of ever finding a trustworthy one. Carson Motors excelled in every way. The car is immaculate. Minor repairs were carried out before I collected the car. Nothing was too much trouble. I would heartily recommend anyone in or near Preston to visit here for a good value vehicle and great service.
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Brian O04/10/2019
A patient-understanding experience
Found the car I thought would suit me, but had a look at other cars on site, just in case there was something else of interest. No pressure put on me. Decided on my first choice, and got a good part exchange deal. Because I had a Private Reg. I had to apply to DVLA by post, Could not do it on line for some reason. As a result there was a delay in making the exchange, and Tony was very understanding and kept the car for me for 2 weeks. Tony was very helpful throughout.
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James M02/10/2019
Great dealership
A great and honest dealership. They answered all of our questions and we were treated with respect.
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Jenny L13/07/2019
Bought a used car
Friendly and not pushy. Got a one-year warranty with RAC
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James P16/06/2019
Carson Motors Customer Care
Had a great experience with Carson Motors. Tony was ever helpful, did not put any pressure on us, and allowed us to look at a good selection of used cars. We were after a low-value runaround and found what we were looking for. On putting down the deposit, CM organised an MOT and clearly outlined the work required before we went for the test drive. We then bought the car. The climate control was slightly malfunctioning but was covered under the 3-month warranty. However, the warranty had not been received in the post. CM helpfully took the car back anyway rather than asking us to wait for the warranty and within 24 hours the repair garage fixed the problem. The car runs really well and obviously still covered by the warranty. Thanks, CM, really good of you. Buying a 13-year old car you might expect some problems but with CM's customer focus and the 3-month warranty to back this up, you are in a safe place with Carson Motors. I would highly recommend it. Thanks, Jim
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Ross B28/04/2019
Friendly, professional service, and a great car!
Buying a used car can be a daunting experience! Trust me I know, I have been scammed so many times before in the past and fairly recently. I'm a single dad of two, and needed a good reliable car for work and school runs, etc as I live in the countryside busses are a no-go! And to top matters off, I had very little money. That said, I went onto Autotraider with my budget and found Carsons and although it was over 200 miles away they had a car I liked and looked decent for the money I had. Read the reviews, most good some not so. I called Tony from C/M/l who was extremely polite, and professional and even made you feel comfy over the phone. We spoke and he put the car for a mot, he had replaced two new tires, brake disks and pads etc in order to pass the mot, he went above and beyond for me to make sure I had a perfectly running car! Tony called me every step of the way and answered all the questions I had. The car is exceptional! And in immaculate condition for age! Phenomenal! Thanks, Tony! R
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Joanne S20/04/2019
Bought a car here
Bought a car from here with no hassle and pressure. Very quick at putting my door right after seeing slight fault. Did it straight away with no hassle at all. Very friendly guys.
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Roy D12/03/2019
Great service
Great service no hard sell second car bought from here.Will buy again from Carson motors
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James P05/03/2019
Honesty is the best policy
Honesty is the best policy and Mr Carson is definitely an honest man.. So I found the car I wanted 'Audi A4 2.5 v6 diesel' and I rang to place a deposit down on the car. I informed him that I was going to pick the car up in 2 weeks which was no problem he then told me that he would put a new Mot on the car for when I picked the car up. In the process of getting the Mot on the car the mechanic told him that there was an engine fault and there could be problems. Mr Carson informed me of this as soon as possible and also gave me my full deposit back. All though I never purchased the car the experience of dealing with a honest car salesman was a pleasure thank you.
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Vance G14/02/2019
Fair and courteous Motor Dealers.
Bought a Suzuki Ignis from Carson Motors. Unfortunately, it had a couple of faults with brakes and steering. After contacting them we came to an agreement and Carson agreed to pay half the costs of the repairs. Which I thought was very fair. I would recommend this Car Trader to all potential buyers.
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Kevan James H31/01/2019
Perfect and uncomplicated negotiations.
Perfect uncompicated and polite negotiations. All my questions were answered with ease and commitment.
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Robert M29/01/2019
Buying a car
Best choice ever made, very polite and knowledgeable.
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Darren L20/01/2019
MX5 purchase and dealership
Absolute pleasure doing business with, expectations and professionalism. Definitely recommend to any car buyer!
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Farouk L18/12/2018
Great Car and fantastic condition. Highly recommend
The Staff were generally helpful in all aspects of the procurement of my car and I can't thank them enough. The car is in great condition as advertised and didn't disappoint in any way whilst making over 6hrs journey down to London non-stop. "Thank you once again and you can be sure we'll do business in the near future.
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Pauline T26/10/2018
So happy I found you online very happy
Good selection of cars great service nothing was too much trouble i ended up buying a Fiat Panda in fantastic condition I love it and have recommended it to friends. My daughter is looking for a car i would certainly go here first very happy. Thank you so much for my lovely little car.
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David Y12/10/2018
Great Customer Service
I bought a second car from here and was given great customer service, my second car developed a sensor issue, no questions asked they took the car and fixed it the same day. Great experience.
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Ryan O17/04/2018
Excellent Customer Service
My wife and I went to have a look at several cars and were impressed that we were allowed to look at the cars with no pressure from any pushy sales people. Tony allowed us time to look at all the cars and then answered the questions that we had, really friendly and helpful. Friendly and helpful and I know where to go if I am looking for another vehicle. Very impressed with the overall experience and would recommend them.
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Zam A01/07/2017
Good Customer Service
Great service Just brought a Ford Focus TDDI from Carsons, very happy with the customer service, would definitely recommend
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Scott H04/06/2017
Excellent
Bought a great car with low mileage and a full service history. Excellent service from Carson Motors I would recommend them to anyone.
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Sammy P29/05/2017
It was worth my money nice one guys
The first time bought a car from here was satisfied with the service I got and most it was worth my money would highly recommend people to buy from here and the people who work here are nice guys thank you so much.
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Nasir Y28/05/2017
Clio
The kind and polite salesman explained what I needed to know. Bought a Renault Clio, a nice little runabout, great.
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Michelle W27/05/2017
Excellent service
excellent!! I would definitely recommend them, this is the first car that I bought and the service I received couldn't be faulted, the staff helped me choose the right car for me not just any car to get a sale.
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Caroline G27/05/2017
A Hidden Gem
First Class, attentive staff, not pushy! All the cars are immaculate on the eye. Purchased two cars from Carson Motors now and would not hesitate to use them again.
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Dean W25/05/2017
Brilliant, will be returning 100%
Bought a Vauxhall Corsa, been brilliant, cars were perfect and were brilliant customer services
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Sheraz A07/03/2017
Excellent overall service
I have now bought my second car from here. good lads and good cars definitely would go back, the service was excellent. Keep it up Would highly recommend